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Customer Service Experience

I started working in the service industry when I was 15 years old. Here are my most relevant positions, my responsibilities, and what I learned from them.

American Football Ball

Fetzer Center, Madison, WI
Help Desk 
January 2023-May 2025

  • Create monthly work schedule for both Camp Randall and Kohl Center Help Desks

  • Maintain an organized and clean area

  • Ensure printers and other resources are working and stocked

  • Assist student-athletes with password changes and troubleshoot technology issues

  • Help student-athletes find and connect with tutors

Pizza Slice Illustration

Pizza Bros, Egg Harbor, WI
Cashier & Floater
May-September 2022, 2023

  • Extremely fast-paced environment 

  • Provide excellent customer service 
  • Problem solving when customers have complaints 

  • Outstanding communication skills 

  • Ability to multitask

Croissant Sandwich Illustration

Bluefront, Sturgeon Bay, WI
Cashier & Server
April 2020-August 2022

  • Worked with a diverse group of individuals 

  • Trained in a more traditional restaurant environment

  • Ensure customer satisfaction 

  • Ability to prioritize tasks

Lifering

YMCA, Sturgeon Bay, WI
Lifeguard 
June 2017-August 2021

  • Exceptional scanning and concentration skills 

  • Ability to anticipate and prevent accidents 

  • Strong swimming skills

  • Previously certified in CPR

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