Customer Service Experience
I started working in the service industry when I was 15 years old. Here are my most relevant positions, my responsibilities, and what I learned from them.

Fetzer Center, Madison, WI
Help Desk
January 2023-May 2025
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Create monthly work schedule for both Camp Randall and Kohl Center Help Desks
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Maintain an organized and clean area
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Ensure printers and other resources are working and stocked
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Assist student-athletes with password changes and troubleshoot technology issues
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Help student-athletes find and connect with tutors

Pizza Bros, Egg Harbor, WI
Cashier & Floater
May-September 2022, 2023
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Extremely fast-paced environment
- Provide excellent customer service
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Problem solving when customers have complaints
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Outstanding communication skills
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Ability to multitask

Bluefront, Sturgeon Bay, WI
Cashier & Server
April 2020-August 2022
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Worked with a diverse group of individuals
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Trained in a more traditional restaurant environment
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Ensure customer satisfaction
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Ability to prioritize tasks

YMCA, Sturgeon Bay, WI
Lifeguard
June 2017-August 2021
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Exceptional scanning and concentration skills
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Ability to anticipate and prevent accidents
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Strong swimming skills
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Previously certified in CPR